Privacy Policy
At IQ Ease Limited, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
This Privacy Policy explains how we collect, use, store, and protect the personal data of our existing and prospective clients, as well as visitors who interact with our websites, platforms, and digital services. We are committed to safeguarding your personal information and ensuring transparency in the way we process your data.
This Policy applies to all natural and legal persons who provide personal data to us and to all users who access or use our websites, trading platforms, mobile applications, software, social media channels, and any other electronic or online services (“Electronic Services”).
Protecting your privacy is one of our highest priorities. We have implemented strict internal policies, technical safeguards, and organizational measures designed to ensure a high standard of data security. These measures include ongoing monitoring, auditing, staff training, and adherence to applicable data protection regulations within the jurisdictions in which we operate.
You are advised to read this Privacy Policy in conjunction with any supplementary privacy statements or fair-processing notices issued at the points where your personal data is obtained or processed. Together, these documents explain in detail how your information is used and safeguarded. This Privacy Policy is supplementary to, and does not supersede, any other privacy notices we may provide
We collect personal and financial information from clients in order to provide trading services, meet regulatory obligations, and maintain the security and integrity of our systems. The information we collect helps us verify your identity, process transactions, manage your account, and ensure compliance with applicable laws and industry standards.
We may collect information through:
• Account registration forms
• KYC identity verification
• Trading activity
• Emails, chats, phone calls
• Website/platform usage data
• Third-party verification/payment services
Information about you that we collect in connection with providing our financial products or services. This may include, but is not limited to, your name, address, government-issued identification numbers, and financial account information
Information you provide to us: such as through account applications, registration forms, or other documents.
Information about your transactions: including transactions with us, our affiliates, or other third parties.
Information from third parties: such as credit reporting agencies, banks, employers, or other service providers.
Our registration forms may require users to provide contact information, such as their name and email address. We may use this information to:
Communicate with you regarding your accounts, transactions, or inquiries.
Send information about products and services offered by us or our affiliates (with your consent, where applicable).
You may opt-out of receiving non-essential marketing communications. However, you cannot opt-out of emails that, in our sole discretion, are necessary for the administration, operation, and maintenance of your trading account, other accounts, or memberships with us or our affiliates.We may also use your IP address to help diagnose technical issues, administer our website, and maintain security.
The confidentiality of your nonpublic personal information will be maintained in accordance with this Privacy Policy, even if you close your accounts, your accounts become inactive, or you otherwise cease to do business with the Company.
Updating Personal Information Clients may update their personal information, such as email address or contact details, at any time by signing in to their account and editing their user profile. It is the Client’s responsibility to ensure that all information provided to the Company is accurate and up-to-date.
Commitment to Privacy: The Company values your privacy and will not sell your personal information, whether you are a current or former client, to third parties. Any information shared is done solely to:
• Comply with legal and regulatory requirements
• Facilitate regulatory compliance by affiliated companies
• Provide the products and services requested by the Client.
Third-Party Sharing: Information may be shared with third parties only under strict confidentiality and for limited purposes.
• To provide financial and other services necessary to fulfill agreements with third-party service providers
• As part of normal business operations or legal/regulatory processes, including requests from government or regulatory entities
• To assist in business analysis, customer demographics studies, or marketing strategies, provided third parties agree to confidentiality obligations
• To process opt-out requests for email communications or contact opt-in customers for account closure analysis
Marketing and Research
• The Company may invite clients to share contact information for research purposes or for receiving selected third-party offers deemed beneficial
• While information is occasionally received from third-party sources, it will not be redistributed by the Company.
Confidentiality Requirement
All third parties with whom the Company shares client information are required to maintain strict confidentiality and use the information solely for the purposes outlined above.
Our company has implemented comprehensive security measures designed to protect the information under our control from loss, misuse, or unauthorized alteration. While we take reasonable steps to safeguard your information, we cannot guarantee absolute protection against unauthorized access.
Access to your personal information is restricted to employees and authorized agents who require it to provide products or services to you. We maintain stringent physical, electronic, and procedural safeguards to preserve the confidentiality of your information.
When accessing your account, you are required to use a unique username and password.
You should not share your credentials with anyone and are encouraged to change your password frequently. Password updates can be made at any time by signing in to your account.
Access to your information is also provided to select third-party service providers only as needed to perform specific services. These providers are contractually obligated to maintain the confidentiality and security of your personal data. We encourage you to review the separate privacy statements provided by these service providers for additional information.
We may use cookies and other similar technologies to collect information about how users interact with our website. This helps us improve the content, usability, and functionality of the site, as well as remember certain user preferences. By analyzing this information, we can better understand new and returning users, identify which pages or features are most popular, and observe browsing and usage patterns.
Cookies and similar technologies are also used to:
• Authenticate your identity and your account.
• Store and recognize your configuration, preferences, and user or account attributes
• Facilitate smooth navigation across the website
• Customize content to make the information more relevant to your interests
Most web browsers allow you to control cookies, including the ability to prompt you before accepting a cookie, automatically accept cookies, or reject all cookies. If you choose to reject cookies, you may not be able to access all parts of the website or benefit fully from the services and information provided.
Additionally, we may use cookies and other tracking technologies to monitor website usage and user interactions, helping us improve the site and your overall experience.
By using our website, trading platforms, or services, and by providing your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. You also consent to the collection, use, storage, and disclosure of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you should refrain from using our services or providing personal information. Continued use of our services constitutes your acceptance of any updates or changes to this Privacy Policy.